Review title:
Abk-Soft and their products/services
Date added:
10/07/2008
The negative comments you see on several web sites (forums, reviews,
etc) on Abk-Soft and their products/services are TOTALLY WRONG and
MISLEADING.
The scripts are working fine and they are 99% open source and fully
customizable. Up to this moment, I know their support team is
available after purchase, even months after I made no contact with
them, and they do provide me with their latest version/updates.
There are, of course, a few (very small amounts) of bugs which is
normal to my standard. Well... no one is perfect, and Abk-Soft's
technical support team will certainly come to help. Yes, they are
available 24/7, but that "2-hour" response time does not always
happen. That, in my opinion, is their "marketing language", but is
totally acceptable. I sometimes get a solution in less than 2 hours,
other times more... it's really a matter of 'how complex' your
troubles are.